Privacy Policy for Richard Rothstein & Co. and www.NeedlepointPillows.com  

Information Collection and Use

Richard Rothstein & Co. is the sole owner of the information collected on www.RichardRothstein.com.

Richard Rothstein & Co. collects personally identifiable information from our visitors and customers at several different points on our Web site.

Orders

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We do not retain your credit card information in any form beyond the time it takes to assure the correct and complete processing of your order. All on-line purchase transactions are processed automatically by secure Yahoo! Merchant Services.

Tell A Friend

The "Tell A Friend" feature of our website is provided as way for you to tell friends and family about our website in a private way. The feature uses your local email program so that we do not see your email address or your friend's. Accordingly, we do not capture, or save your email address or your friend's email address.

Ask a Question

If you use the "Ask a Question" feature of our website, we will save your email address in order to respond to you with answers to your questions. We will enter your name in our customer email address list. We do not share your email address with anyone, ever. Please see the section of this policy related to special email updates and newsletters.

Special Offers and Updates, Newsletters

If you have signed-up to receive email from us or have purchased a product from us, we will occasionally send you information about the arrival of new products or special promotions. Out of respect for your privacy, every communication from us will provide a way for you to instantly unsubscribe. Please see the "Choice and Opt-out" section.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, and to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes. Information Sharing and Disclosure Personally identifiable information: We DO NOT share any of your personal information with anyone, ever.

Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Choice/Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the unsubscribe link included in every announcement or newsletter or by sending us email directly at Richard@RichardRothstein.com.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site to allow you to keep products in your shopping cart and return later to checkout. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be affected.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Richard Rothstein & Co. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Web site and not to the web sites we link to.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Web site, you can email us at Richard@RichardRothstein.com.

Changes to this Privacy Statement

We reserve the right to modify this privacy policy at any time. Any change to this privacy policy will be posted on our website.